Revolutionizing Professional Expertise and Utility Inspections: Anica's Integrated Approach
Customer
Anica proudly collaborates with a leading utility provider, servicing over 23 million customers across Southern California. This utility giant, known for its commitment to innovation and safety, faces the monumental task of ensuring the integrity of its electrical assets while enhancing the productivity of its workforce.
Problem to be Solved
The utility industry is no stranger to the complexities of managing vast infrastructures and the critical need for precise, efficient operations. The provider grappled with two primary challenges:
Digital Transformation in Operations: The utility sector’s rapid evolution highlighted a critical gap in the provider’s operations— the need for digital transformation. The reliance on outdated, non-digitized processes limited their ability to effectively manage assets, data, and professional expertise, making the transition to digital solutions a necessity.
GO95 Compliance Inspections: Rigorous regulatory standards demand meticulous inspections of overhead and underground electrical assets. The manual, labor-intensive processes previously employed were prone to errors, resulting in increased risks and potential non-compliance penalties.
Solution
Anica’s strategic and innovative approach utilized its Digital Twin AI Platform to develop a customized GO95 inspection tool, directly addressing the critical need for digital transformation and compliance with regulatory standards.
- Development Leveraging the Digital Twin AI Platform: Anica harnessed the conversational capabilities of the Digital Twin AI Platform to create the GO95 inspection application. This effort was further enhanced by integrating AI Assisted Coding, which employs both Conversational AI and Vision AI. This synergy enables the tool to interpret spoken inspection notes and analyze images captured during inspections, suggesting infraction codes for the inspector’s review and approval. This dual AI functionality significantly reduces manual input errors and increases the efficiency of the reporting process, offering a more intuitive and efficient coding experience.
- Transformative Use of AI for Inspection Efficiency: The GO95 application, powered by insights from the Digital Twin platform and enriched with AI Assisted Coding, provided a comprehensive solution for utility inspections. This innovative application delivers AI-driven insights, predictive analytics, and real-time analysis, enhancing inspection accuracy and efficiency in compliance with GO95 standards.
- Enhancing Digital Transformation Through Professional Expertise: The Digital Twin Platform's goal to digitally replicate and amplify professional expertise was brought into the utility inspection process with the GO95 app. This advanced tool not only streamlined the inspection workflow with its AI-driven capabilities but also adapted and improved with each use, learning from the inspectors’ inputs, expertise, and final review to optimize future inspections.
Business Outcomes
- Comprehensive Digital Transformation and Inspection Excellence: The integration of the Digital Twin AI Platform with the AI Assisted Coding for the GO95 inspection tool represented a full-scale digital solution that transformed operational workflows and utility inspections alike. This integration underscored the utility provider's dedication to embracing digital transformation, enhancing productivity, and meeting regulatory compliance through advanced technology.
- Boosted Safety and Compliance with Advanced AI: With the AI capabilities of the Digital Twin platform and the AI Assisted Coding feature powered by Vision AI, the GO95 app enabled quicker, more accurate inspections, ensuring high levels of safety and regulatory compliance. This proactive use of AI significantly reduced the risk of non-compliance, reinforcing the infrastructure's safety and reliability.
- Operational Efficiency and Cost Savings: By innovatively applying the Digital Twin AI Platform and AI Assisted Coding to develop the GO95 inspection tool, Anica achieved a significant leap in digital transformation for utility management. This strategic application streamlined operations, improved the efficiency of inspections, and resulted in substantial cost savings, demonstrating the clear advantages of digital processes.